WHY READ THIS?
Managers who micromanage, colleagues who self-promote, and customers who push boundaries. Difficult people aren’t just annoying—they’re career roadblocks. But what if you could turn them into stepping stones to success?
In this practical and powerful guide, Christopher Webber reveals the lessons he has learned through a varied and illustrious career: success at work isn’t about what you say—it’s about how you say it.
Unpack what really drives difficult behaviour in the workplace.
Learn practical ways to build genuine trust with anyone.
Master the art of handling tough conversations with confidence.

This is your playbook for turning tension into triumph.



ABOUT THE AUTHOR
Christopher Webber is a renowned expert in business performance, specialising in succeeding with difficult customers.
As the founder of Foxleigh Commercial Performance, Chris has dedicated his career to empowering clients with the skills and strategies needed to enhance revenue, drive productivity, and build strong partnerships. His unique approach emphasises effective communication and trust-building, even in the most challenging situations.
For more information about how he can help you outsmart difficult people at work, visit www.foxleigh.net.