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WHY READ THIS?
Everyone knows someone who is difficult at work. A difficult manager, a difficult colleague or a difficult customer. The problem is that we need to find a way to work with them despite the challenges. We need to get the elephant out of the room and have those difficult conversations.
In this inspiring book, Christopher Webber describes the personalities of a dozen difficult people. He unpicks their motives and explains why they act the way they do. He sets out in detail the tools you need to build trust and describes the secrets of difficult conversations that you can use to build respect and positive working relationships with even challenging people at work.
Unpack what really drives difficult behaviour in the workplace.
Learn practical ways to build genuine trust with anyone.
Master the art of handling tough conversations with confidence.
This is your playbook for turning tension into triumph.
ABOUT THE AUTHOR
Christopher Webber is an author, business adviser and podcaster who is passionate about building the confidence needed to make difficult conversations easy.
As the founder of Foxleigh Commercial Performance, Chris teaches negotiation skills, personal impact and influence, strategic partnership building, trust and how to create a team performance culture.
He advises and trains clients across a variety of business sectors, from small businesses to multinational organisations.
For more information about how he can help you gain a commercial edge, visit www.foxleigh.net.